• #193
    Sep 30, 2012

    Love on a Paper Plate

    Pepperoni Roll
    Reflections on a Breakfast Delivery

    It was an emotional moment for me, yet I didn’t know how to feel. I was moved by the gesture, but I felt awkward for being the sole recipient. Love, respect, and appreciation wafted with the smell of bread, protein, and dairy; but I didn’t feel like what I love to do needed to be rewarded. In a welcome moment on the horizontal level, I felt something vertical in motion.

  • #180
    Jan 5, 2012

    What Would Your Brand Do?

    Image used by permission by purchase from iStockPhoto.com
    Your Brand as a Filter

    or years, I’ve rolled my eyes at mission statements and the like, especially the ones that get posted on store walls or printed in company brochures. I don’t really care what a company’s mission statement is. If your customer service and marketing already exemplify it, I already know your vision and values. If they don’t, why give me a yardstick to to measure your shortcomings?

  • #175
    Nov 5, 2011

    Finding Not-so-random Words on My Screen

    Image used with permission through purchase from iStockPhoto
    Writing a Eulogy for a Friend

    So, for the last three days, I’ve been talking to God about it, asking for something worthy of John, worthy of his mom, worthy of answered prayer. Today, I interviewed John for an hour about his mom—a woman I’ve never met.

  • #169
    Aug 6, 2011

    Driving While Anonymous

    Toyota Carrolla
    Lessons From a Car Rental

    But this week brought a different sentiment to the uninspiring rental car experience. This week, I wasn’t renting a car from a distant airport. This week, I was driving four wheels’ worth of milquetoast on roads I drive everyday.

  • #56
    Nov 7, 2007

    Finding My Place

    Guest Services Party Western Theme
    Serving Made Easy

    Almost every week, someone getting out of their car says, “You look like you love this,” or “You have way too much energy!”