MAKE BIGGER COMMISSIONS
Ryan helps auction companies look like marketing experts by clarifying their message, communicating that message well, and measuring its effectiveness.

145: 2 Questions Every Seller Needs Answered

If you can’t prove any of these competitive advantages, be ready to offer your services for a lower commission—or to take the auctions your competition isn’t fighting to get. If you can’t answer these two primary questions, you might want to brush up on your answers to different questions—the kind employers commonly ask during job interviews.

144: Relearning How to Fish for Auction Buyers (and Sellers)

In the current marketplace, there’s no excuse for relying on instinct. Our marketing mix should include more experimentation and less guesswork. Our customers on the aggregate are telling us how and where and when to advertise and conduct transactions. The buying public is always right, whether we like it or not; and they’re generating the data to prove it.

143: The Biggest Challenge of Variable Data Marketing

If you’ve not been segmenting, start now. Other marketers have a head start on you. Other auction companies are already using this tool for years. Start gathering data now so that you’ll be more competitive a year from now and have more marketing choices.

142: Keep Your Mission Statement to Yourself

If you’re living up to your mission, you don’t have to tell people. If you’re not consistently hitting those goals, why create expectations in the marketplace that you can’t meet? If, like many firms, you’re filling that part of the business plan outline with mushy cliches that give you a lot of leeway, what are you communicating with those vapid words?

141: A New Tool for Better Marketing Videos

Their service is super simple: upload the clips you recorded into their site, type in some direction as to what you’d like the finished product to be, select how long you want the finished video to run, key in your credit card information, and then wait for the link to their finished product. You can also choose upgrades like expedited editing and even a 15-second teaser video to use for Instagram and other social media.

140: 4 Reasons Guerrilla Marketing Has Worked for Me This Year

The interesting thing is that it doesn’t take much more time to use the above principles than not to use them. What they do require is courage to move away from auction industry standards toward communication principles proven to be more attractive and effective in the marketplace. It’s not about creativity—at least not in my daily work.

A Powerful New Use for Your Bidders’ Email Addresses

Facebook isn’t the first company to offer this demographic extrapolation and replication service. They are, however, the first to do it for free. Also, with more than a decade of consumer data and more than a billion users, they have more datapoint to use for comparison.

138: 5 Design Attributes of Premium Auction Advertising

The irony is that Bonhams showed more restraint for expensive items than we often do with much lesser lots. Maybe it’s not ironic, since most of us sell utilitarian items instead of luxury goods. Regardless, while it’s impractical for most auctioneers to put these principles in action to the degree Bonhams did, we can all move in these directions for advertising that competes in the marketplace—not just in the auction industry.

137: 5 Ways to Generate More End User Bidding

The difference between wholesale and retail prices should be enough incentive to investigate changes to our workflow, terms, and marketing. Your path to consumer-driven prices might be on very different paths than these five options. That’s okay. What’s important is that we’re interacting with the marketplace, evaluating our processes based on the feedback we gather, and then making changes to our practices to adapt.

136: 5 Things Missing From Most Auction Proposals

I hate taking auctioneer’s misdirected money. I typically don’t up-sell. In fact, my clients will tell you that I often advise against extraneous media. That said, I regularly accept paychecks to build ineffective proposals. It’s true. Sure, they will represent aesthetic upgrades from their old materials; but the final product doesn’t always have my confidence

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135: The Magic Formula for More Efficient Advertising

You can have hundreds of people click to your website from your email blast or thousands from social media. If the only people who show up at your auction are the ones who saw the sign, though, that traffic is empty. If your YouTube video went viral or your phones have been ringing off the hook from a press release that’s hit all of the local news, but most of your bidders all brought your direct mail piece to the auction, then the buzz didn’t bring you buyers.

134: The Other Way to Get More Sellers: Convert the Unbelievers

The hardest part, though, is making changes in our company culture, business practices, and auction terms to remedy those stigmas and barriers. You might lose some of your faithful. You will definitely lose time and money—at least in the beginning. You might be criticized by your peers. At the same time, you might build an organization that becomes a model that others study for their own growth strategies.

133: An Advertising Lesson from a Dead Skydiver

The auction industry has a similar stigma to that of the sport of parachuting. Both are seen as risky business to the uninitiated and inexperienced.

132: 4 Common Mistakes of In-house Mailing Lists

I’ve bumped into multiple auction companies that tout their decades-old prospect list or the quantity of people on their in-house list. It’s an odd boast, since those lists are filled with budget-sucking ghosts. The age of a list isn’t inherently bad, but it can contribute to the following four issues most auctioneers face with their in-house database.

131: An Advertising Lesson from a Vegas Pothead

I’m not trying to make the case that auctioneers should use repurposed cardboard to promote their auctions and their businesses. It’s just that we would all benefit from more succinct, more candid, and more restrained advertising media.

130: 5 Rules for Celebrity Spokespeople

No small business can afford this level of celebrity endorsement, but many use this marketing approach at a much smaller scale. Regardless of the number of zeroes in the deal, the same rules of engagement apply. These five celebrity criteria should be true, if you want endorsement deals to work for your brand.

129: What Is Your Competitive Advantage?

“What is your competitive advantage? Why would someone hire you instead of your competition?”

The answer to those two sentences should be easy. You need that answer to determine what your brand is and what that brand’s ensuing message will be. You can and should be leading your presentations by addressing how you solve your clients’ problems. Soon after that promise, though, you’ll probably need to explain why your firm best solves those problems.

128: Academy Award-Winning Advertising

This practice can wipe some of the myopia off the lens through which we evaluate our advertising. It can also lead us to dismantle how we build our media and become more intentional with our creative processes—with both large, conceptual decisions and seemingly-small choices. The ensuing conclusions might not lead us to the best practices; but they should, at least, lead us to more self-aware and purposeful marketing.

127: Subtracting Your Way to More Effective Advertising

For asset or auction promotion, we need to know that if someone isn’t interested in the headline attributes of an asset, they don’t need to know any more. We need to know that if someone isn’t motivated enough to go to our website for unabbreviated terms, room dimensions, or serial numbers, they probably aren’t motivated enough to attend a property inspection, register for the auction, or participate in bidding.

126: Your Company History Matters Less Than You Think

Consumers don’t care how long you’ve been in business. At least it’s not a priority to them. Buyers want to know that you have what they want when they want it. Sellers want to know you’ve got a lot of recent experience marketing this exact type of asset in current market conditions. Whether you’ve been in business eight years or 80 years only matters as a tie-breaker, if all other considerations are equal.